Security

Your community, protected

Networked is built on managed cloud infrastructure with encryption everywhere, automated backups and Stripe-handled payments. Our security program is maturing in stages as our Enterprise customers grow.

How we protect your data

Hosted on AWS

Networked runs on Amazon Web Services as containerized services on managed Kubernetes. Production is kept separate from QA and development, with its own clusters and databases.

Encrypted at rest and in transit

Traffic to Networked uses TLS, and all traffic is redirected to HTTPS. Production databases, caches and file storage are encrypted at rest.

Built to stay up

The production database runs across multiple availability zones, with automated backups and deletion protection.

Payments handled by Stripe

Card payments for Networked plans and for your community’s memberships, tickets, courses and Offers run through Stripe, a PCI DSS Level 1 provider. Networked never stores card numbers.

Secrets kept out of the code

Application secrets are encrypted with AWS Key Management Service, and third-party keys are held in AWS Secrets Manager.

Access you control

Inside your community, roles, permissions and moderation decide who can see, post and manage, space by space.

Ownership

Your data stays yours

  • Your member list, profiles and history belong to your organization.
  • Branded apps run under your own name, icon and domain.
  • Connect your own tools with Salesforce, HubSpot and Calendly integrations, a public API and webhooks.
Security review

Running a security review?

Architecture diagrams and answers to customer security questionnaires are available on request. Tell us what your team needs and we will send it over.

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