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As a consultant, you may have a solid base of followers who engage with your content, but how do you turn those followers into a loyal online community? Building a community is more than just gathering numbers, it’s about creating a space where your audience feels connected, engaged, and eager to support your brand. A loyal community doesn’t just buy from you; they actively advocate for your brand and help it grow.
Here’s how consultants can turn their followers into a loyal online community.
1. Choose the Right Platform for Your Community
The first step to building a loyal community is selecting the right platform. You want a space where your followers can easily interact, share ideas, and engage with you and each other. This can be a Facebook group, an email list, or a more specialized platform like Circle, Mighty Networks, or Skool.
Example:
Many consultants find success with private Facebook groups because they’re easy to set up and manage. Members can comment, post, and engage in conversations about topics that interest them. Alternatively, using a platform like Mighty Networks gives you more control over the look and feel of your community while allowing members to create deeper connections.
Whichever platform you choose, the key is consistency. Show up regularly, share valuable content, and engage with your members.
2. Define the Purpose of Your Community
A community without a clear purpose will struggle to keep members engaged. You need to define why your community exists and what it offers that makes it valuable to your followers. Are you providing educational content, networking opportunities, or support for specific challenges? The clearer your purpose, the easier it will be to attract the right members.
Example:
If you’re a business consultant helping startups grow, your community could focus on sharing tips, advice, and tools for entrepreneurs. You could host live Q&A sessions, share case studies, and provide a space where members can ask questions and get feedback.
Make sure your community delivers on its promise by regularly offering valuable content and resources aligned with its purpose.
3. Attract the Right Members with Value-Driven Content
Now that you’ve chosen a platform and defined your purpose, it’s time to attract the right people. Instead of casting a wide net, focus on attracting those who will truly benefit from your community. Use value-driven content to pull them in.
Example:
If you’re a leadership consultant, create content that speaks directly to your target audience—like blog posts or videos on improving team performance or handling difficult conversations. Share this content on your social media platforms and invite your followers to join your community to get even more in-depth advice.
Attraction marketing is key here. When you consistently deliver content that solves problems, your followers will naturally want to be part of your community.
4. Foster Engagement and Keep the Conversation Going
Once people join your community, it’s essential to keep them engaged. Engagement doesn’t happen by accident—you need to actively create opportunities for interaction. Regularly post discussion prompts, run polls, and encourage members to share their own experiences.
Example:
Host weekly “Ask Me Anything” sessions where your members can submit questions. You can also invite guest experts to share their insights with your community. These activities help keep the conversation alive and provide valuable reasons for members to stay active.
Remember, engagement is a two-way street. Respond to comments, acknowledge contributions, and show your members that you value their participation.
5. Build Trust and Long-Term Loyalty
Trust is the foundation of a loyal community. To build trust, you need to show up consistently and deliver on your promises. Avoid hard selling or pushing products too often, as this can turn members away. Instead, focus on providing value, sharing your expertise, and supporting your members in their journey.
Example:
You could offer free resources like eBooks, guides, or templates that members can use to overcome challenges in their work. By being a reliable source of information and assistance, you’ll naturally earn the trust of your community members.
As you nurture these relationships, your followers will not only stay loyal but also become advocates for your brand, recommending your services to others.
Conclusion
Turning followers into a loyal online community takes time and effort, but the rewards are well worth it. By choosing the right platform, defining a clear purpose, sharing value-driven content, fostering engagement, and building trust, consultants can create a thriving community that supports their business long-term.
At Networked, we offer the tools and features to help consultants like you create a vibrant online community under your brand. Ready to take your followers to the next level? Join Networked and start building a loyal community today!
How Consultants Can Turn Followers Into a Loyal Online Community
Building a space where your team can collaborate effectively is essential in today’s digital world. Whether your team works remotely, in the office, or a mix of both, creating a seamless way for everyone to connect, share ideas, and work together is key to driving productivity and engagement.
A well-designed digital space for collaboration brings everyone in your organization together, from frontline workers to management, ensuring that all voices are heard and all contributions valued. Here’s how you can create an effective digital collaboration space for your organization.
1. Choose the Right Tools for Digital Collaboration
Not all digital platforms are created equal when it comes to fostering collaboration. You need to select a platform with the right features to support teamwork, communication, and information sharing. Look for tools that allow messaging, file sharing, project tracking, and video conferencing—all in one place.
Example:
Platforms like Networked make collaboration easy by offering features like group messaging, file sharing, and project management in one user-friendly environment. This ensures that teams can collaborate in real-time, regardless of their location.
Choosing the right platform is the foundation of your digital space. Make sure it’s easy to use, mobile-friendly, and can support both large group discussions and one-on-one communications.
2. Encourage Collaboration Through Clear Communication
A strong internal communication strategy is key to collaboration. Use your digital platform to share important updates, align team members with the organization’s mission, and encourage open dialogue. When everyone understands the goals and vision, collaboration becomes much more natural.
Tip:
Start by using polls, surveys, and discussion threads within your platform to give everyone a voice. This allows employees to contribute their ideas and opinions, fostering a sense of belonging and ownership.
Making sure that all employees—from desk workers to frontline staff—are included in the conversation will build a more unified team.
3. Promote Peer-to-Peer Communication
One of the most valuable parts of any digital space is the ability for team members to communicate directly with one another. Peer-to-peer communication is vital for collaboration, as it allows employees to solve problems, share knowledge, and build stronger relationships without needing management oversight.
Example:
Imagine a team that needs to quickly adjust schedules or swap shifts. A digital platform that allows workers to directly communicate and handle these changes makes it easier for everyone to collaborate and builds a stronger sense of teamwork.
Encourage peer-to-peer communication by creating spaces for casual conversations and professional discussions. This breaks down barriers between teams and departments.
4. Hold Regular 1:1 and Group Meetings
While digital platforms make collaboration easy, regular one-on-one or group meetings still play a key role in maintaining strong communication. Use your collaboration tool to schedule and hold virtual meetings, ensuring that team members feel connected even if they’re not physically in the same space.
Example:
Use video conferencing features within your collaboration platform to hold weekly check-ins with individual team members or entire departments. These meetings can be used to discuss progress, address challenges, and brainstorm new ideas.
These regular touchpoints help maintain personal connections and ensure that collaboration happens in real-time.
5. Incorporate Collaboration Into Onboarding
Getting new team members up to speed is critical, and your digital space can make this process smoother. Incorporate your collaboration platform into the onboarding process from day one, ensuring that new employees understand how to use it and feel comfortable participating in the team’s digital environment.
Tip:
Use your platform to create an onboarding checklist that new hires can follow. Include tasks like introducing themselves to the team, joining relevant discussion groups, and attending virtual meetings. This will help them feel integrated into the team from the beginning.
Setting the tone early ensures that new employees will use the platform for collaboration right from the start.
6. Lead by Example
For a digital space to succeed, leadership needs to show how it’s done. When management actively engages with the platform—whether by sharing updates, recognizing team members, or encouraging feedback—it sets the standard for everyone else.
Example:
Leaders can send regular updates through the platform, share recognition for team achievements, and use surveys or polls to gather employee feedback. When employees see management using the platform effectively, they’ll be more likely to do the same.
Setting the tone at the top is critical for getting everyone on board and actively using your digital collaboration space.
7. Keep It Simple and Organized
Collaboration doesn’t need to be complicated. In fact, simplicity is the key to success. If your digital space is cluttered or overwhelming, team members are less likely to use it. Make sure the platform is easy to navigate, with clear guidelines on how and when to use each feature.
Tip:
Create clear channels or groups for different topics or projects. For example, have a dedicated space for project updates, one for team discussions, and another for casual conversations. This keeps information organized and easy to find, reducing frustration and boosting productivity.
Avoid overwhelming team members with too many tools or features. Stick to what’s necessary for effective communication and collaboration.
Final Thoughts
Creating a digital space for collaboration is essential in today’s fast-paced work environment. By choosing the right platform, encouraging open communication, and making it easy for team members to connect and share ideas, you can foster a culture of collaboration within your organization.
At Networked, we provide all the tools you need to build a collaborative digital space under your brand. From messaging to project management, our platform helps your team stay connected and work together seamlessly.
How to Create a Digital Space for Member Collaboration in Your Organization
Storytelling has been a core part of human culture for thousands of years. Whether through myths, folktales, or shared experiences, stories help us make sense of the world and connect with others on a deeper level. In today’s business landscape, storytelling has taken on a new role as a powerful tool for building brand communities.
When brands use storytelling effectively, they can create lasting emotional connections, increase engagement, and foster loyalty. For businesses looking to grow a connected brand community, mastering the art of storytelling is key.
In this post, we’ll explore how you can use storytelling to build a stronger, more connected community for your brand. Let’s dive in!
1. Make Your Audience the Hero of the Story
One of the most effective ways to build a strong brand community is by making your audience the central figure in your storytelling. Think about it this way—your brand is the guide, while your community members are the heroes embarking on a journey. They are overcoming challenges, achieving their goals, and growing, thanks to the support of your brand.
Example:
A powerful example of this is Nike’s famous “Just Do It” campaign. While the campaign features professional athletes, the real hero of the story is every individual striving to overcome their personal challenges. Nike is there as a guide, but the story is about the runner pushing through fatigue or the weekend warrior trying to improve. The message resonates because it’s not about the brand itself; it’s about the personal triumph of the customer.
You can replicate this idea by sharing stories of your community members who have achieved success, grown their skills, or made progress in their personal or professional lives through your product or service. Highlight their journey, challenges, and accomplishments, showing that your brand is there to support them at every step.
2. Communicate Your Brand Values Through Storytelling
Your brand’s values are the foundation of your community. People connect with brands that share their beliefs, principles, and goals. Storytelling is an excellent way to communicate these values in a meaningful and impactful way.
Example:
Consider Dove’s “Real Beauty” campaign. Dove didn’t just talk about beauty products; they told stories of real women from around the world and their struggles with body image. By doing so, Dove communicated its core value of redefining beauty standards and promoting self-acceptance. The campaign became a movement because it connected with people on a deeply personal level.
Your brand can do the same by identifying the core values that matter to your audience. What does your brand stand for? Is it sustainability, diversity, innovation, or community empowerment? Once you’ve identified your key values, share stories that bring these values to life in an authentic way. These stories could include customer experiences, company initiatives, or community projects that reflect your brand’s mission.
3. Use Emotion to Build Strong Connections
Emotion is a powerful element in storytelling. People remember stories that make them feel something, whether it’s happiness, inspiration, empathy, or even sadness. Emotional stories help your audience connect with your brand on a deeper level and are more likely to stick in their minds.
Example:
A compelling example is Apple’s holiday ad campaign, “Misunderstood,” which tells the story of a seemingly disconnected teenager who, instead of ignoring his family during the holidays, secretly creates a heartwarming video capturing their moments together. The ad draws viewers in with the emotional twist, showcasing Apple’s product as a tool for connection rather than just technology.
When telling your brand’s story, think about how you can evoke emotion. Consider sharing personal customer stories, team member journeys, or real-world examples of how your brand has made a difference in people’s lives. The key is to be authentic and genuine—people will see through forced emotion.
4. Show, Don’t Just Tell. Incorporate Visual Storytelling
Visuals play a significant role in modern storytelling. In fact, people process visuals 60,000 times faster than text, making images and videos an essential part of any storytelling strategy. By adding visuals, you make your stories more engaging and easier for your audience to relate to and remember.
Example:
Take a look at Airbnb’s “Wall and Chain” animated short. The ad tells the story of two former guards from opposite sides of the Berlin Wall who reunite and become friends through an Airbnb stay. The simple yet impactful animation combined with a powerful narrative helped create a memorable and emotional connection with viewers, showcasing how Airbnb fosters human connections across boundaries.
You can enhance your brand stories by using visuals to complement your message. Whether it’s customer-generated content, behind-the-scenes videos, or infographics that highlight key achievements, visuals can breathe life into your story and make it more impactful. Make sure the visuals align with your brand identity and message for a cohesive experience.
5. Use Relatable Characters to Build Empathy
At the heart of every good story are characters your audience can relate to. The best characters aren’t flawless heroes—they’re complex, multidimensional, and face real struggles. In your storytelling, the “characters” can be your customers, employees, or even your brand itself.
Example:
Brands like Patagonia are masters of relatable character storytelling. Patagonia often highlights outdoor adventurers and environmental activists who share their experiences of overcoming challenges to protect nature. These characters are not superheroes; they’re ordinary people with extraordinary passion, which makes their stories resonate deeply with the audience.
For your brand, highlight relatable characters who align with your audience’s values and experiences. Showcase their journeys, struggles, and triumphs, making sure to show both their strengths and vulnerabilities. This will help your community see themselves in your stories and build deeper connections with your brand.
6. Incorporate Conflict and Resolution
Every story needs tension to be compelling. Without conflict, a story feels flat and lacks the elements needed to keep your audience engaged. In brand storytelling, conflict can come in the form of challenges your audience faces and how your brand helps them overcome these hurdles.
The resolution is equally important. Once you’ve identified the conflict, show how your brand or community provides the solution. This not only keeps your audience engaged but also demonstrates the value of your brand in a tangible way.
Example:
Consider Nike’s storytelling approach in their campaigns featuring athletes like Serena Williams. The conflict is often the challenges these athletes face, grueling training, injuries, or setbacks, and the resolution is their triumph over these obstacles. Nike’s brand is positioned as the partner that helps these athletes achieve greatness, and the audience is invited to share in that journey.
In your brand’s stories, identify the common challenges your community faces. Maybe it’s time management, career growth, or balancing work and life. Present your brand as the tool or guide that helps them resolve these issues, showing that your brand is here to support them every step of the way.
7. Be Authentic and Transparent
In a world full of polished marketing messages, authenticity is what sets you apart. People can easily spot inauthentic stories or over-exaggerated claims. For your storytelling to resonate, it needs to be true to your brand and values.
Transparency is also key. Be open about your brand’s journey, including your failures and lessons learned. People don’t expect perfection—they want to see the real story behind your brand.
Example:
A great example of authenticity in storytelling comes from the brand Everlane. Everlane built its reputation on “radical transparency,” openly sharing the true cost of their products and the working conditions of their factories. This transparency allowed them to build trust with their community, which has become a key part of their brand identity.
For your brand, be sure to keep your stories real and relatable. Avoid making your brand the “perfect” solution and instead show how your community members and customers have grown, learned, and improved with your brand by their side.
8. Share Your Story Across Multiple Channels
Once you’ve crafted your brand stories, it’s essential to share them widely. Different members of your community consume content in different ways—some prefer social media, while others engage with blogs, email newsletters, or video platforms.
To maximize your reach, share your stories across a variety of platforms and tailor your storytelling to fit the format. For example, a long-form blog post might be condensed into a quick social media post with a link back to your website. Or you could turn a customer success story into a video testimonial or a case study.
Example:
One of the most successful multichannel storytelling campaigns is Coca-Cola’s “Share a Coke.” The campaign started with personalized Coke bottles and spread across social media, traditional advertising, and user-generated content. It was a masterclass in reaching audiences wherever they are and creating a cohesive narrative across platforms.
For your brand, make sure your story is shared consistently across your website, social media, email marketing, and other channels where your community engages. Each platform can offer a unique way to present your story while staying true to your core message.
Conclusion
Storytelling is much more than a marketing buzzword—it’s a proven way to build a stronger, more connected brand community. By putting your audience at the center, communicating your values, using emotion, and sharing stories across multiple channels, you can create deeper relationships with your community.
At Networked, we believe in the power of storytelling to build vibrant, engaged communities. Our platform offers all the tools you need to create and share your brand stories, empowering your community to connect, grow, and thrive under your brand.
How to Use Storytelling to Build a More Connected Brand Community
Coaches, creators, and consultants benefit greatly from building online communities. These spaces allow them to connect with clients in ways that go beyond traditional one-on-one sessions. A supportive online community provides a platform for ongoing interaction, where clients can share their progress, ask questions, and offer support to one another.
For coaches, an online community helps strengthen relationships with clients by fostering continuous engagement. Clients feel more connected when they know they have a space to interact with their coach and peers at any time. It’s more than just a service—it’s a place where real growth happens.
The benefits extend to both sides. Coaches gain deeper insights into their clients’ journeys, while clients receive ongoing support and motivation from a group of like-minded individuals. The result? A stronger, more connected community that empowers everyone involved.
Why Coaches Need an Online Community
There are many reasons why coaches need an online community, but today we’re gonna cover the most important reasons.
Reason #1: Strengthening Client Relationships
One of the most important aspects of coaching is building strong, lasting relationships with clients. An online community provides a space where these relationships can deepen over time, far beyond the confines of one-on-one coaching sessions. Traditional coaching interactions, while valuable, can feel limited to scheduled calls or meetings. With an online community, coaches can create ongoing touchpoints, offering support whenever needed.
Reason #2: Accountability Through Peer Support
Accountability is key to achieving personal or professional goals, and while a coach plays a central role in this, peer support can make a huge difference. An online community allows clients to hold each other accountable. They can share their progress, set goals, and check in regularly with both their coach and fellow members.
This peer support strengthens the overall community and lessens the feeling of isolation that some clients may experience between sessions. Coaches can encourage clients to form accountability partnerships within the community, which helps keep everyone on track. These partnerships allow clients to share their goals and progress with each other, providing both encouragement and motivation. This dynamic fosters a collaborative environment where everyone is rooting for each other’s success.
Reason #3: Creating a Space for Ongoing Learning
One of the greatest advantages of an online community is that it extends the value of coaching beyond individual sessions. Coaching sessions are valuable for guidance and personal growth, but they are often time-limited and focus on immediate challenges. By creating an online space for ongoing learning, coaches can continue providing value long after a session ends.
Reason #4: Providing Continuous Access to Resources
In an online community, coaches can share a variety of resources that clients can access anytime. This could include video tutorials, articles, worksheets, and templates, all of which allow clients to continue learning at their own pace. Coaches can also offer curated content that is directly relevant to the needs of their clients, ensuring that they have the tools to address their challenges as they arise.
For instance, a coach working with business owners might share weekly articles on marketing strategies or host a monthly Q&A session within the community. These materials provide ongoing value to clients, helping them learn and grow even when they’re not in a direct coaching session.
Reason #5: Encouraging Peer-to-Peer Learning
An online community also allows clients to learn from one another. While coaches offer expert guidance, clients often have unique experiences and insights that are equally valuable. In a community setting, clients can exchange advice, share success stories, and offer solutions to common challenges. This peer-to-peer learning broadens the scope of the coaching experience and adds depth to the learning process.
For example, a coach could encourage clients to share their own tips for overcoming obstacles or reaching specific milestones. These discussions can spark new ideas and strategies that clients might not have considered on their own. The diversity of perspectives enriches the learning environment and helps clients gain a broader understanding of how to apply what they’re learning.
Reason #6: Supporting Structured Discussions and Collaboration
A community platform allows coaches to organize discussions around specific topics, creating a structured learning environment. Coaches can start conversations on key areas like goal-setting, productivity, or emotional resilience, giving clients a chance to dive deeper into these subjects. These discussions offer more than just a surface-level understanding, they encourage critical thinking and collaboration among clients.
In addition to discussions, coaches can organize group challenges or collaborative projects within the community. This approach not only keeps clients engaged but also fosters a sense of teamwork. For example, a coach might host a “30-day productivity challenge” where clients set goals and track their progress together. This creates a shared experience, making learning more interactive and impactful.
Reason #6: Expanding Learning with Sub-Communities
One of the key features of a successful online community is the ability to segment members into sub-communities or groups based on their interests, needs, or expertise. For coaches, this offers the opportunity to provide specialized learning paths for different groups of clients.
For example, a fitness coach might create sub-communities for clients focused on strength training, nutrition, or weight loss. Within these smaller groups, clients can engage with content that is directly relevant to their goals and challenges. This level of personalization enhances the learning experience and ensures that clients receive targeted, relevant information.
Tools for Building a Strong Online Community
To build a thriving online community, clear and consistent communication is key. Coaches need tools that allow for real-time interaction and meaningful engagement. Here are some of the essential communication tools that help foster connection and keep the community active:
1. Group Discussions
Group discussions are a powerful way to bring clients together and encourage participation. They provide a space where members can share their thoughts, ask questions, and exchange insights on various topics. By organizing discussions around specific themes—such as goal-setting, overcoming challenges, or skill development—coaches can guide clients through focused conversations that are both productive and relevant. These discussions help create a sense of belonging within the community and give members the opportunity to learn from each other.
2. Direct Messaging
Sometimes, clients need personal support or a private space to ask questions. Direct messaging allows members to reach out to their coach or peers directly for one-on-one communication. This tool is particularly valuable for clients who may not feel comfortable asking certain questions in a group setting. By offering private communication channels, coaches can provide more personalized advice and ensure that every client feels supported. It also strengthens the coach-client relationship by making the coach more accessible.
3. Live Q&A Sessions
Live Q&A sessions are an excellent way to engage clients in real-time. These sessions give clients the opportunity to ask questions, seek advice, or get feedback from their coach directly. Coaches can schedule regular live sessions to address common concerns, clarify key concepts, or provide additional insights. Hosting these events helps keep the community dynamic and provides real-time value to clients, reinforcing the idea that support is always available. The immediacy of live interaction makes it more engaging and personal for clients.
4. Polls and Surveys
Another valuable tool for engagement is polls or surveys. Coaches can use them to gather feedback, understand client preferences, or gauge how well clients are absorbing certain concepts. Polls allow for quick participation and offer a way for all voices in the community to be heard. This not only helps coaches tailor their content and strategy to meet the needs of their clients, but it also makes clients feel involved in shaping the community.
5. Video Content
Video is one of the most effective tools for delivering content in an online community. Coaches can use videos to explain complex concepts, demonstrate techniques, or provide motivational messages. Whether it’s pre-recorded tutorials or live video sessions, this format is highly engaging and allows clients to absorb information visually. Videos also provide flexibility, as clients can watch them at their own pace, pausing or rewatching sections as needed.
6. Articles and Blogs
Written content such as articles, blogs, and case studies serve as a valuable resource for clients who prefer reading or want more in-depth information on specific topics. Coaches can share weekly articles that focus on industry trends, personal development tips, or success stories within the community. These written pieces not only provide educational value but also give clients something tangible to reflect on and apply to their own journeys. They are particularly helpful for clients who enjoy revisiting content for deeper insights.
7. Worksheets and Templates
Worksheets and templates are practical tools that help clients take action on what they’ve learned. Coaches can provide templates for goal-setting, task management, or habit tracking, enabling clients to apply strategies in their daily lives. These tools add real-world value by making it easier for clients to put theory into practice. For example, after a coaching session on time management, clients could receive a daily planner template to help them implement what they’ve learned. Worksheets encourage active participation and help clients stay organized and accountable.
8. File and Resource Sharing
To ensure that clients have easy access to all relevant materials, coaches can utilize file-sharing tools within the community. This allows for seamless distribution of ebooks, PDFs, or other downloadable content. Having a centralized location for resources makes it easy for clients to find the information they need, whenever they need it. Whether it’s a set of guidelines, a course workbook, or an exercise manual, file-sharing ensures that valuable content is always accessible and well-organized.
How an Online Community Increases Coach Revenue
Online communities offer coaches a variety of opportunities to create additional revenue beyond one-on-one coaching sessions. One effective way to monetize is by offering premium content that clients can access for a fee. This might include exclusive webinars, in-depth workshops, or specialized training materials that provide extra value to members. By giving clients access to more advanced resources, coaches can create a tiered membership structure where clients pay for higher levels of engagement or specialized content.
1. Monetizing Group Coaching Sessions
Group coaching is another way to generate income through an online community. Coaches can host group sessions where multiple clients participate at once, allowing coaches to serve more clients while maintaining a valuable learning experience. Group coaching can be offered at a lower price point than individual sessions, making it more accessible for clients while still providing meaningful insights and support. These sessions often foster a collaborative environment, where clients can learn from each other as well as from the coach.
2. Paid Membership Options
Creating tiered membership levels within an online community can also boost revenue. Coaches might offer different pricing tiers that grant access to varying levels of content and engagement. For example, a basic membership could include access to group discussions and regular content updates, while a premium membership might offer one-on-one coaching, advanced workshops, or exclusive events. This tiered approach not only provides clients with flexibility in choosing their level of engagement but also increases retention, as clients can easily upgrade their membership when they’re ready for more personalized support.
3. Scaling Coaching Services
Online communities provide coaches with the ability to scale their business efficiently. Instead of being limited by the number of individual sessions they can provide, coaches can serve multiple clients simultaneously within the community. This allows coaches to reach a larger audience without sacrificing the quality of their services.
4. Automating Client Interaction
One of the key benefits of an online community is the ability to automate certain interactions, allowing coaches to save time while maintaining strong engagement with their clients. For example, coaches can schedule regular content drops, send automated messages to welcome new members, or set up reminders for clients to check in on their progress.
Automation ensures that clients receive the support and information they need without requiring constant manual effort from the coach. This balance of automation and personal interaction enables coaches to scale their services while keeping clients engaged and satisfied.
5. Expanding Client Reach
With an online community, geographical boundaries no longer limit a coach’s reach. Coaches can serve clients from different locations and time zones, creating a more diverse and expansive client base. This scalability opens up new opportunities for coaches to grow their business by attracting clients from all over the world, without needing to increase their workload. The community format makes it possible to cater to the needs of many clients at once, whether through group coaching sessions, shared content, or peer-to-peer engagement.
Create Your Own Online Coaching Community with Networked
Building a supportive online community is essential for coaches looking to strengthen relationships with their clients, offer ongoing value, and scale their business. A well-structured community fosters deeper connections, encourages accountability, and provides a space for continuous learning and collaboration. By creating this kind of environment, coaches can increase client retention, generate additional revenue, and enhance the overall coaching experience.
With Networked, coaches have access to all the tools they need to build, manage, and grow their own online communities. From communication features like group discussions and live Q&A sessions to content-sharing tools that keep clients engaged, Networked empowers coaches to create a thriving community under their own brand. The platform allows for scalability, automation, and seamless interaction, ensuring that both coaches and clients benefit from the community.
Ready to take your coaching business to the next level? Start building your online community today with Networked and watch as your business grows, your client relationships deepen, and your revenue streams expand. Networked is here to support you every step of the way.
Building a Supportive Online Community for Coaches and Their Clients
Associations face new challenges in a world that’s moving more toward digital interaction. Members expect more than just annual events or newsletters. They want ongoing value and meaningful connections, regardless of their location or schedule.
To stay relevant, associations need to offer more than traditional benefits. This is where online communities come in. By creating a digital space for members to engage, associations can provide year-round value, foster stronger relationships, and ensure their members feel connected and supported. Online communities allow associations to meet these changing needs while building a more engaged, active membership.
Benefit #1: You Can Boost Member Engagement Year-Round
An online community offers a dedicated space where members can connect with others who share similar goals and challenges. These communities become a hub for meaningful discussions, professional networking, and resource sharing. In today’s world, where in-person events are not always possible, providing a virtual space for members to meet is essential.
Within this space, members can exchange ideas, seek advice, and explore new opportunities. For example, members might share job openings, provide career advice, or discuss industry-specific challenges. This sense of connection keeps them engaged and invested in the association. When members feel they are part of a supportive community, they are more likely to stay active and renew their memberships year after year.
Another major advantage of an online community is the ability to create a personalized experience for each member. Unlike broader social media platforms, where content is often unrelated or distracting, an association’s online community can focus solely on topics that matter to its members.
Segmenting discussions by member interests, job roles, or industries allows members to find content and resources that are directly relevant to them. For example, sub-communities can be formed around specific topics, events, or professional interests. This targeted approach ensures members see the information they need without having to sift through unrelated content.
Additionally, personalized communication, such as tailored event invitations or content recommendations, helps members feel seen and valued. When members receive relevant information, they are more likely to engage with the community and see it as an indispensable part of their professional growth. This level of customization builds a deeper connection between members and the association, fostering long-term loyalty.
Benefit #2: Increase Retention and Member Satisfaction
Retaining members requires more than just offering occasional benefits. Members need consistent engagement to stay connected to the association’s mission and community. An online member community provides a space where engagement happens year-round, not just during annual events or conferences.
Through ongoing discussions, virtual events, and regular content updates, even disengaged members can find reasons to reconnect. Members who may not attend in-person events due to time or geographic limitations can still participate online, keeping them involved. This continuous engagement fosters stronger connections with both the association and fellow members, which directly leads to higher retention rates. When members feel included and supported, they’re more likely to renew their memberships.
An online community also allows associations to gather real-time feedback from members. Every interaction, whether it’s a comment, question, or post, provides insight into what your members care about. This data can be used to improve programming, tailor resources, and create events that meet your members’ evolving needs.
By actively listening to your members and responding to their input, you can ensure that the community remains relevant and valuable. Regularly acting on feedback not only improves member satisfaction but also builds trust. Members are more likely to stay engaged when they see that their voices are heard and their needs are being addressed.
Benefit #3: Unlock New Revenue Streams
An online member community offers associations new opportunities to generate revenue beyond traditional membership dues. By owning the platform, you can create multiple streams of income while providing additional value to your members.
One way to monetize is through advertising. Offering space for ads within your community or newsletters allows sponsors to reach a targeted audience, creating a new source of income. Associations can also partner with relevant businesses or organizations to create sponsorship opportunities for webinars, virtual events, or exclusive content.
Another option is to offer premium content or events. Members can pay for access to specialized resources, workshops, or networking events that go beyond what’s included in the standard membership package. This model allows associations to deliver more value to members while generating additional revenue.
Benefit #4: Improve Volunteer Engagement and Recruitment
1. Identifying Active Members for Volunteer Roles
An online community makes it easier to identify members who are actively engaged and ready for volunteer opportunities. Through participation tracking, you can see who consistently contributes to discussions, attends events, or interacts with community content. These members are often the most invested in your association’s mission and are natural candidates for volunteer roles.
By analyzing activity levels and engagement patterns, you can pinpoint individuals who would be well-suited for specific volunteer tasks. Whether it’s organizing an event, joining a committee, or helping with outreach, the members already active in your online community are more likely to step up and take on these roles.
2. Simplifying Volunteer Management
Managing volunteers can be challenging, especially when trying to keep track of who’s available and willing to help. An online community simplifies this process by allowing you to communicate directly with engaged members. You can send targeted messages to those who show interest, encouraging them to sign up for upcoming opportunities.
Additionally, you can use the community to post volunteer needs and allow members to easily sign up. This streamlines recruitment and keeps the process organized. Members can even engage in virtual volunteerism by helping out with online tasks or participating in virtual events, which broadens your volunteer pool and encourages more involvement.
3. Encouraging Task-Based Participation
Not all volunteers need to take on long-term or high-commitment roles. Online communities make it easy to encourage task-based participation, where members can volunteer for smaller, specific tasks. This could include moderating discussions, organizing a virtual meet-up, or helping with content creation. Offering these low-barrier opportunities helps build future leaders by giving members a chance to get involved without overwhelming them. Over time, these small tasks can lead to greater involvement in leadership roles within your association.
Benefit #5: It Enhances Event Experiences
An online community can greatly enhance the impact of your association’s virtual and hybrid events. By creating event-specific spaces within your community, you provide members with opportunities to engage before, during, and after the event. Prior to the event, members can network, discuss session topics, and share their expectations. During the event, these spaces serve as hubs for real-time discussions, Q&A sessions, and feedback. After the event, members can continue conversations, share notes, and access additional resources. This ongoing engagement extends the value of your events, ensuring members gain more from their participation.
Benefit #6: Support Member Recruitment and Growth
Online communities act as powerful channels for peer-to-peer recommendations. When members share their positive experiences with others, it promotes your association and drives new member recruitment.
Word-of-mouth referrals are particularly effective because people trust recommendations from peers. In an online community, these organic conversations and testimonials are constantly taking place. You can also showcase success stories and member experiences within the community to attract potential members, showing them the value of joining.
Improving SEO and Online Visibility
An active online community boosts your association’s visibility in search engine results. As members engage in discussions and generate content, search engines take notice, driving more traffic to your website. This helps potential members find your association more easily. Whether your community is open to the public or members-only, having regular activity on your platform improves your SEO ranking. You can also optimize community pages with relevant keywords to further enhance search engine performance, bringing in more organic traffic and increasing member recruitment.
The Benefits of Open vs. Closed Communities for Recruitment: Open communities allow non-members to get a taste of what your association offers, increasing their interest in joining. Closed communities, on the other hand, create a sense of exclusivity, making membership more appealing. Both models can be effective, depending on your association’s goals and recruitment strategies.
The Role of Online Communities in Future-Proofing Associations
Creating an online member community is no longer just an option for associations—it’s a necessity. Online communities provide a space for members to connect, engage, and grow throughout the year. They foster a sense of belonging, which increases retention and ensures long-term satisfaction. Beyond engagement, these communities offer new revenue streams and allow associations to gather valuable data to improve member experiences.
As the world becomes more digital, associations that adopt online communities will stay relevant and competitive. By building a community that supports engagement, growth, and connection, your association can future-proof itself against the changing landscape.
For associations looking to take this step, Networked offers a complete solution. Our platform provides everything needed to create, engage, and grow a thriving online community—tailored to your members’ needs. Ready to enhance your association’s future? Consider implementing Networked today.
Why Online Communities Are Essential for Associations To Boost Engagement
Building a community around your small business helps create stronger connections with your customers. When people feel part of a group, they are more likely to stay engaged and loyal to your brand. A well-run community also gives members a space to share ideas, ask questions, and learn from one another.
For small businesses, this can lead to higher customer retention, better feedback, and increased trust. Communities provide a simple way to bring people together, allowing your business to grow through shared experiences and support. This helps not only to boost engagement but also to drive steady, long-term growth.
Communication Tools
1. Slack
Slack is a popular tool for teams to stay connected. It allows users to create channels for different topics, send direct messages, and share files easily. This keeps conversations organized and ensures team members can quickly find the information they need. Slack also integrates with many other apps, making it simple to use alongside other tools your business may already have in place. By enabling real-time communication, Slack helps improve collaboration and keeps everyone on the same page.
2. Discord
Originally designed for gamers, Discord has grown into a flexible platform for group communication. It offers voice, video, and text chat options, making it great for hosting discussions, meetings, or virtual events. Discord also allows for a high level of customization, letting businesses tailor the experience to fit their community’s needs. Whether you’re running a small group chat or managing larger events, Discord gives you the tools to keep your community connected and engaged.
Content Creation and Sharing Tools
1. Canva
Canva is an easy-to-use design tool that helps you create professional-looking graphics, even if you have no design experience. With a wide variety of templates for social media posts, presentations, and marketing materials, Canva makes content creation simple. You can drag and drop elements, customize colors, and add text to build visually appealing content quickly. This is ideal for small businesses looking to maintain a polished image without needing a dedicated design team.
2. Loom
Loom allows you to record videos and share your screen, making it a useful tool for creating tutorials, announcements, or team updates. With just a few clicks, you can explain complex ideas visually, which is more engaging for your audience than text alone. Loom also makes it easy to share these videos with your community, helping you communicate more effectively and build stronger connections through clear, direct messages.
Event Hosting and Management Tools
1. Eventbrite
Eventbrite is a platform that helps you organize and promote both online and in-person events. With its easy event registration and ticketing features, you can manage attendees without hassle. It also provides tools for promoting your events through email and social media, making it simple to reach your audience. Eventbrite’s tracking features allow you to monitor attendance and gather useful insights, helping you improve future events.
2. Zoom
Zoom is a widely used video conferencing tool that allows you to host virtual meetings, webinars, and workshops. It offers features like breakout rooms, which let you split your community into smaller groups for discussions. Zoom is ideal for hosting educational sessions, Q&A events, or community meetups, allowing participants to join from anywhere. Its simple interface and reliable performance make it a go-to solution for small businesses looking to connect with their community in real-time.
Engagement and Feedback Tools
1. Typeform
Typeform is a user-friendly tool for creating surveys, quizzes, and forms that feel more like conversations. Its simple, customizable interface encourages participation by making the experience interactive and engaging. For small business communities, Typeform can be used to gather feedback, conduct polls, or even quiz members on important topics. The ease of use helps you collect valuable insights while keeping your audience interested and involved.
2. Poll Everywhere
Poll Everywhere allows you to run live polls during meetings, events, or presentations. It’s a great way to gather real-time feedback from your community, making your events more interactive. Whether you’re gauging opinions, testing knowledge, or simply keeping your audience engaged, Poll Everywhere provides instant results. This tool helps ensure that everyone’s voice is heard and that you’re collecting actionable data from your community.
Analytics and Growth Tools
1. Google Analytics
Google Analytics is a powerful tool that helps track website traffic and user behavior. For small business communities, it provides valuable insights into how visitors interact with your content and where they come from. You can track conversions, monitor engagement, and see which areas of your community are performing well. This data helps you make informed decisions about improving your community’s experience and growing its reach.
2. Hootsuite
Hootsuite is a social media management tool that allows you to schedule posts, track performance, and manage multiple platforms in one place. For small businesses, Hootsuite simplifies managing your online presence and engaging with your community across different social networks. It provides analytics to monitor how your posts are performing, helping you adjust your strategy to increase engagement and build a stronger community over time.
The All-in-One Solution for Community Building – Networked
While the tools listed above are useful for managing specific parts of your small business community, Networked brings everything together in one platform.
With communication, content creation, event hosting, and engagement tools built-in, Networked simplifies the process of building and growing your community. It’s designed to help you scale, cultivate deeper connections, and maintain control under your own brand. Ready to streamline your community management? Try Networked today and see the difference it can make.